Support Specialist Level 1
What does a support specialist do?
Level 1 tech support is typically a customer service role set in a retail or call center environment, helping the customer troubleshoot software and hardware issues. OJT typically provides the required technical knowledge.
What do I need to get a support specialist job?
Support specialist jobs require a high school diploma or GED.
What is the median salary of a support specialist?
Where can I go from here?
3. Support Specialist Level 1
10. QA Tester (Jr.)
16. Technical Writer